News and Insights
Transforming Customer Lifecycle Management And Remediation Operations
Fri 23 Mar 2018Discover how Equiniti has transformed the customer lifecycle management and remediation landscape by combining skilled people with intelligent technology and processes in a unique end to end solution.
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Client Collaboration is Key
Mon 26 Feb 2018Scott Shields explains how our end-to-end complaints and remediation management solution can save customers 50% on their operational costs through combining our proprietary technology with specialist expertise.
ViewPreparing Brands for Social Customer Service
Thu 03 Mar 2016From a transactional to a relationship economy, why social customer service is an essential element of every business
Read MoreSocial media changes customer expectations
Thu 18 Feb 2016Companies need to be prepared for ever more proactive customers armed with more public ways to voice dissatisfaction.
Read MoreEquiniti welcome key industry players to our first annual financial services conference
Tue 24 Nov 2015On 12th November 2015 Equiniti welcomed some of the most influential people in the City to its first annual financial services conference – Creating an Efficient, Customer-Centric Organisation in a Complaints Environment.
Read MoreCreating an Efficient, Customer-Centric Organisation in a Complaints Environment Conference – Sponsored by Equiniti
Fri 09 Oct 2015Equiniti is sponsoring a financial services conference on 'Creating an Efficient, Customer-Centric Organisation in a Complaints Environment'.
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